Support

Any charges will discreetly appear as "CCBill.com *Seated Media" or "CNP*TicketsClub" on your credit card statement.

Membership Cancellation

If canceling via the web, you'll need to look up your membership first, then you can cancel it.

NOTE: There are separate links for CCBill and Verotel.

CCBill customers: Please use the links below to cancel your membership:

Alternatively, you can reach them by phone or email:

Phone: 1-888-596-9279

Email: consumersupport@ccbill.com


Verotel customers: Please use the link below to cancel your membership:

Or, by phone or email:

US local: +1 415 543 1300
US toll free: +1 877 647 1300
EU toll free: +00 800 4422 9999

Email: support@verotel.com

If you have problems canceling using the methods above, please email for more help.

Declined Transactions

If your transaction is declined, you still have options. You can try a different card, or try a different method. Credit card and online check payment methods are both handled by CCBill and assured to be secure and discreet.

Browser Issues

Saddle Gals displays properly in all the major browsers. However, there is an issue with CCBill's Secure form and Mac/Safari where sometimes the join page won't load. If you are a Mac/Safari user and are experiencing this problem, please consider using Firefox or Opera to sign up, and then going back to Safari for surfing.